People nowadays shop offline for many different reasons, such as picking up your purchased goods on the same day itself, asking for help from shop assistants, touching and feeling products – especially clothing, and not having to pay for any deliveries. The e-commerce industry is dealing with these issues to attract more customers to make more purchases online.
One of the most urgent reasons why people prefer to buy offline is the frustrated delivery. People can’t wait two days for products to arrive if they could visit a store and get it right away. E-commerce is a robust force. Due to its clear growth, we have seen some surprising changes in the logistics business as airlines have had to adapt to new delivery mechanisms and economy. The major future trends for the next few years will be in faster shipping of goods and tailored delivery for buyers, in addition to these new trends;
1) Same Day Delivery
Many brands are offering next day, but the trend of same-day delivery will become the norm soon enough. Research concludes that consumers will be given more money for faster delivery despite increased costs for brands that target more sales and so there are two steps before competing brands do not offer this service.
2) Drones And Robots
Currently, Civil Aviation Authorities are making it difficult for companies to have their individual delivery systems of drones due to safety concerns, but this may happen soon. Self-propelled robots have been field-tested in some districts, controlled and operated by people from their directions. Flying delivery drones are unlikely to cruise on the busy urban downtown lines, but may prove excellent for e-commerce in rural areas, as drones are suitable for use in places where lower population density may encourage undisputed drone operations, and could prove to be good where bad transport infrastructure impedes timely courier delivery.
3) Select and Pack Companies
Nowadays there are more merchants using parcel, freight and shipping companies who behave as a personal courier service between customers and merchants. They are becoming increasingly popular, especially for smaller scale e-commerce companies, as they have the option of offering same-day deliveries, which they could not have done earlier. Customers are expecting better and faster services for online shopping, and these business companies are striving to provide this. Delivery speed plays an important role in the customer’s purchasing decisions, and more innovative systems may emerge soon enough.
People are migrating to cities en masse and it is estimated that by the year 2025, 60% and more of the world’s population will live in urban areas. In 2019 it will be standard for online retailers to only offer high-quality delivery options limited to certain urban areas, in order to keep their business cost-effective.
4) Home delivery
To avoid missed deliveries that are not economically viable, Amazon and Walmart are testing in real time the concept of home delivery, aided by smart locks. When the supplier arrives at your home to deliver your order, and you receive a notification via your smartphone, and the phone helps you remotely undo your smartphone key and allow the supplier access, which can then store the items in your pantry, refrigerator or any other place according to instructions. A real-time camera provides extra security because you can monitor your house.
5) Designated Day Delivery
But what is the value of fast delivery when no one at your residence accepts the delivery of your package? For many customers who are not necessarily after fast deliveries but are looking for the certainty of delivery, a pre-selected time and date for the same is perfect and this extra convenience does not cost much.
6). Treat delivery drivers better
With the growth of e-commerce, we have also seen on-demand food / food delivery services and online retailers now delivering on-door services. This really is a golden age for logistics, but with a serious shortage of suppliers. Logistics companies have begun to improve work situations and fair compensation packages to attract manpower. Considering these changes, we will soon see a price rise in delivery services.
7) Free subscriptions: premium or free
To address the irrational but strong demand for free delivery, a large number of large retailers are now exploring delivery subscription models. With a subscription, the customer receives free unlimited deliveries when they pay the annual flat fee. Amazon, which launched Amazon Prime in 2005 with more than 80 million subscribers, first initiated this model and joins it, and others follow the same.
E-commerce is doing well globally and 2019 will be about spreading volumes and preventing late seasons. Delivery subscriptions can be the counterpoint to unlimited free delivery, as businesses aim to improve working conditions.